iPhone 13 Users Complain of a Pink Screen, Apple Says it's a Software Bug

Several iPhone 13 users have been reporting a problem that is random, to say the least: The device's screen turns pink, making it impossible to use the phone without restarting it.

One of the first cases to be reported dates back to October, on Apple's discussion forums. Even though in this case the device in question was replaced, other users started reporting the same problem in the following weeks and months. While some customers were able to replace their iPhone 13, others were not so lucky, as Apple said it was just a software bug. Reading the reports, it is not possible to find a pattern that explains why this happens, although it seems restricted to the iPhone 13 line. According to one user in December: "I had the same problem when taking a picture and the screen not only froze but turned pink and restarted soon after. I called Apple support, they ran diagnostics and said there was nothing wrong.".

Also on the social network Redditsome users ended up reporting the same situation: "This happened to me the other day while I was in the car. It was preceded by my GPS being giving me completely wrong directions, off my destination location, until I turned it off and back on again. During this period the screen turned all pink.".

Among all these reports, the blog My Drivers found that Apple has made a statement on the Chinese social network Weibo, recently, precisely because the vast majority of cases have apparently arisen in China. According to the US company, "We have not detected any relevant problems in the hardware of the devices, as this situation [pink screen] being caused when the system is locked."

According to the publication, Apple advises users to back up their data, and install the latest update available, in order to rule out incompatibility between an app version and the iOS version. Since then, iOS 15.3 RC does not mention fixing the pink screen bug, which also causes confusion among users, since some of these reports first appeared when the iPhone 13 was originally released.