Do you have any doubts?
FAQ's
If you can't find the answer to your question(s), please don't hesitate to contact us by e-mail at exames@pstqb.pt.
1. What ISTQB® certifications can I obtain from PSTQB?
You can complete all ISTQB® Certifications with the PSTQB. However, we suggest that you consult our Certifications page for detailed information, such as: prerequisites, fees, information sheets and self-study support documents.
2. Which languages can I take the ISTQB® Certification Exams in?
The PSTQB offers all its exams in English, German and French. However, the ISTQB® CT Foundation Exam Level is also available in Portuguese (from Portugal).
3. Can I take the ISTQB® certification exam without attending Accredited Training?
Yes. The ISTQB® Certification Exams do not require prior accredited training.
You can apply for the exam after self-study.
4. What are the materials to support self-study?
On the Certifications page of our website, you can find the supporting Syllabus for each level of Certification. In addition, the PSTQB also offers Preparation Exams.
Note: We do not recommend taking training exams that are not provided by ISTQB®, otherwise the subject matter will not comply with the parameters set for the final exam.
5. Where can I take the ISTQB® Certification Exam?
The PSTQB allows you to take the ISTQB® Certification Exams remotely, as well as in person at our office.
6. How can I register for an ISTQB® Certification Exam?
At the moment, the only possible method of registration is via our online form.
7. Is there a Discount for PSTQB Associates?
Yes. All PSTQB Associates can take advantage of a direct discount of €10 (plus VAT) on all ISTQB® Exams and Certifications.
8. What payment methods are available?
The PSTQB accepts payments by bank transfer and ATM reference.
9. Can I buy a voucher to take my exam later?
Yes. The PSTQB procede à emissão e envio do voucher issues and sends the voucherafter confirmation of payment.
Please note that vouchers are valid for one year from the date of issue.
10. After filling in the registration form, when do I have to pay for the exam?
Payment for the exam(s) must be made at the end of the registration process.
Exam requests that are not paid for when the application is sent will be immediately disregarded.
11. What dates and times are available to take the ISTQB® Certification Exams?
The date and time of the ISTQB® Certification Exams are entirely up to the Candidates, who can choose between remote/online and face-to-face modalities. However the PSTQB validate their choices and availability.
Note: The Certification Exams ISTQB® events held remotely/online can be scheduled on the following days: Monday and Friday, 9 a.m. to 4 p.m.. While the ISTQB® Certification Exams are held in person, they take place subject to the availability shown on the registration form.
12. How far in advance can I book an ISTQB® Certification Exam?
Exams can be booked at least 5 (five) days before the desired date.
13. What are the procedures for taking the exams remotely/online?
For further clarification, we suggest a careful reading of Support Guide for Remote Examinations.
14. After taking the ISTQB® Certification Exam, how long do I have to wait until I receive confirmation of the result and the certificate?
The result of the exam is displayed after you have finished your exam (unless you choose not to view it).
The result will be confirmed and the certificate sent by e-mail to the address you provided on the Registration Form within 48 working hours of completing your Exam.
15. Are the certificates issued by PSTQB valid outside Portugal?
Yes. The PSTQB is, in short, the representative of ISTQB® in Portugal, and all Certificates issued are valid anywhere in the world.
16. What is the language of the Certificates that PSTQB issues?
By default and automatically, Certificates are issued in Portuguese and English.
If you want your Certificate in another language, you must request it from the PSTQB.
17. Before taking the ISTQB® Certification Exam, I want to have Accredited Training. Does PSTQB carry out this training?
The A PSTQB due to the nature of its Association, does not carry out training activities, but collaborates with the following Entities:
Independent Trainers:
Do you have any doubts?
FAQ's
If you can't find the answer to your question(s), please don't hesitate to contact us by e-mail at exames@pstqb.pt.
1. What ISTQB® certifications can I obtain from PSTQB?
You can complete all ISTQB® Certifications with the PSTQB. However, we suggest that you consult our Certifications page for detailed information, such as: prerequisites, fees, information sheets and self-study support documents.
2. Which languages can I take the ISTQB® Certification Exams in?
The PSTQB offers all its exams in English, German and French. However, the ISTQB® CT Foundation Exam Level is also available in Portuguese (from Portugal).
3. Can I take the ISTQB® certification exam without attending Accredited Training?
Yes. The ISTQB® Certification Exams do not require prior accredited training.
You can apply for the exam after self-study.
4. What are the materials to support self-study?
On the Certifications page of our website, you can find the supporting Syllabus for each level of Certification. In addition, the PSTQB also offers Preparation Exams.
Note: We do not recommend taking training exams that are not provided by ISTQB®, otherwise the subject matter will not comply with the parameters set for the final exam.
5. Where can I take the ISTQB® Certification Exam?
The PSTQB allows you to take the ISTQB® Certification Exams remotely, as well as in person at our office.
6. How can I register for an ISTQB® Certification Exam?
At the moment, the only possible method of registration is via our online form.
7. Is there a Discount for PSTQB Associates?
Yes. All PSTQB Associates can take advantage of a direct discount of €10 (plus VAT) on all ISTQB® Exams and Certifications.
8. What payment methods are available?
The PSTQB accepts payments by bank transfer and ATM reference.
9. Can I buy a voucher to take my exam later?
Yes. The PSTQB procede à emissão e envio do voucher issues and sends the voucherafter confirmation of payment.
Please note that vouchers are valid for one year from the date of issue.
10. After filling in the registration form, when do I have to pay for the exam?
Payment for the exam(s) must be made at the end of the registration process.
Exam requests that are not paid for when the application is sent will be immediately disregarded.
11. What dates and times are available to take the ISTQB® Certification Exams?
The date and time of the ISTQB® Certification Exams are entirely up to the Candidates, who can choose between remote/online and face-to-face modalities. However the PSTQB validate their choices and availability.
Note: The Certification Exams ISTQB® events held remotely/online can be scheduled on the following days: Monday and Friday, 9 a.m. to 4 p.m.. While the ISTQB® Certification Exams are held in person, they take place subject to the availability shown on the registration form.
12. How far in advance can I book an ISTQB® Certification Exam?
Exams can be booked at least 5 (five) days before the desired date.
13. What are the procedures for taking the exams remotely/online?
For further clarification, we suggest a careful reading of Support Guide for Remote Examinations.
14. A PSTQB does it provide support in case of doubt or difficulty in accessing the Exam via the Online platform?
Yes. PSTQB ensures that the Candidate is closely and personally monitored throughout the Certification process.
15. After taking the ISTQB® Certification Exam, how long do I have to wait until I receive confirmation of the result and the certificate?
The result of the exam is displayed after you have finished your exam (unless you choose not to view it).
The result will be confirmed and the certificate sent by e-mail to the address you provided on the Registration Form within 48 working hours of completing your Exam.
16. Certificates issued by PSTQBAre they valid outside Portugal?
Yes. The PSTQB is, in short, the representative of ISTQB® in Portugal, and all Certificates issued are valid anywhere in the world.
17. What is the language of the Certificates that PSTQB issue?
By default and automatically, Certificates are issued in Portuguese and English.
If you want your Certificate in another language, you must request it from the PSTQB.
18. After registering for an ISTQB® Certification Exam, can I cancel or postpone it free of charge?
Cancellation or postponement without associated costs is subject to the presentation of the respective justification and subsequent analysis on a case-by-case basis by the Examinations Directorate of the PSTQB.
19. What are the valid justifications for canceling or rescheduling the Certification Exam free of charge?
These are grounds for excusing absences:
- Duly proven infectious disease;
- Period of childbirth, as well as antenatal appointments and breastfeeding;
- Maternity or paternity leave;
- Sickness assistance for descendants and first-degree ascendants, as well as spouses or unmarried partners;
- Attendance in court or any other similar instance;
- Attendance at National Defense Day;
- Death of a 1st or 2nd degree relative;
- Disease;
- Hospitalization or surgery, and subsequent convalescence period.
Any other justification will be analyzed on a case-by-case basis by the Examinations Directorate of the University of Lisbon. PSTQB.
20. Can I postpone my Exam without a justification that falls under the justifications listed in the previous paragraph (17.) of the F.A.Q.?
Yes. In these cases, it will cost 35€ + VAT.
21. Can I cancel my exam and reschedule it for another date?
Yes. Payment must be duly made to the PSTQB.
If you cancel your Exam, you can only reschedule it 3 (three) months after the date you canceled it. If you choose to take your exam within three months of canceling it, it will be considered a reschedule and will fall under the previous paragraph (19.) of the F.A.Q..
22. I missed my exam. How soon do I have to submit my justification and how?
If you are absent without prior notice, you may excuse your absence up to 5 (five) working days after the day on which your ISTQB® Certification Exam was scheduled.
The justification should be sent to the following e-mail address exames@pstqb.pt.
If no justification is provided within the above deadline, it will be considered an unjustified absence and no refund will be given. New registrations will have to be paid again.
23. Before taking the ISTQB® Certification Exam, I want to have Accredited Training. A PSTQB carry out this training?
The A PSTQB due to the nature of its Association, does not carry out training activities, but collaborates with the following Entities:
- Angular Consulting;
- Brain;
- Bruno Santos, Independent Trainer;
- Expleo Academy Portugal;
- Prof. Ana Paiva, through the Faculty of Engineering of the University of Porto (F.E.U.P.)
- Findmore Academy
- TesterYou;
- WinTrust Academy