iPhone 13 Users Complain of Pink Screen, Apple Says It's a Software Error

Several iPhone 13 users have reported a problem that is, to say the least, random: The device's screen turns pink, making it impossible to use the phone without restarting it.

One of the first cases to be reported dates back to October, on Apple's discussion forums. Although in this case the device in question was replaced, other users began to report the same problem in the following weeks and months. While some customers managed to get their iPhone 13 replaced, others weren't so lucky, as Apple said it was just a software bug. software. Reading the reports, it's not possible to find a pattern that explains why this happens, although it seems to be restricted to the iPhone 13 line. According to one user, in December: "I had the same problem when taking a photo and the screen not only froze but turned pink and restarted soon after. I called Apple support and they diagnosed it and said there was nothing wrong."

Also on the social network Redditsome users ended up reporting the same situation: "This happened to me the other day while I was in the car. It was preceded by my GPS giving me completely wrong directions, away from my destination, until I turned it off and on again. During this time the screen turned pink.".

Among all these complaints, the blog My Drivers blog discovered that Apple recently made a statement on the Chinese social network Weibo, precisely because the vast majority of cases appear to have arisen in China. According to the US company: "We have not detected any relevant hardware problems with the devices, as this situation [pink screen] is caused when the system is locked."

According to the publication, Apple advises users to back up their data, and install the latest update available, in order to rule out incompatibility between an app version and the iOS version. Since then, iOS 15.3 RC doesn't mention fixing the pink screen bug, which also causes confusion among users, since some of these reports first appeared when the iPhone 13 was originally launched.