Terms and Conditions

Terms and conditions (SERVICE)

www.pstqb.pt

PREAMBULAR NOTE

1. These general terms and conditions of sale are agreed between the PSTQB - Portuguese Software Testing Qualifications Board, with registered office at the Faculty of Engineering of the University of Porto, Rua Dr. Roberto Frias, s/n, 4200-465 Paranhos, Porto, with correspondence address at Av.ª Infante D. Henrique, 311, Edifício Espazo, 1950-421 Lisboa, Tax Identification Number (N.I.P.C.) PT 509 326 781 and contact +351 211 935 548, hereinafter referred to indifferently as "Association" or "PSTQB" e users from the site www.pstqb.pthereinafter referred to indifferently as "Users" or "User".

2. The parties agree that purchases made through this website shall be governed exclusively by this contract to the exclusion of any conditions previously available on the website.

ARTICLE 1
OBJECT

1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary to User on how to order, sell, pay for and provide the service, on the official website of the PSTQB;

2. These conditions regulate all the steps necessary for the User pay for all services purchased;

ARTICLE 2
ORDER

1. O User select the service you wish to purchase (e.g. Certification Exam, Member Registration), fill in the relevant form and then pay using one of the options provided;

2. To purchase the services provided by PSTQB, o User should:

a) To register as a Member:

Go to the corresponding tab (Members);
Select one of the available registration methods;
Fill in all the required fields;
Complete all the information and choose the options that are made available to you during the checkout process, including all the tax data for the purposes of issuing and sending the respective invoice and receipt.

b) For registration as a Candidate for an ISTQB® Certification level (ISTQB® Certification Exam):

Go to the corresponding tab (Certifications);
Select the level of ISTQB® Certification you wish to achieve;
Fill in all the required fields;
Complete all the information and choose the options that are made available to you during the checkout process, including all the tax data for the purposes of issuing and sending the respective invoice and receipt.

3. Final confirmation of the order by User equates to full and complete acceptance of the prices and description of the services available for sale as well as these General Conditions of Sale.

4. A PSTQB undertakes to handle all orders received online diligently. If the service is not available to PSTQBundertakes to inform the User as soon as possible.

5. The data contained in the invoice is the sole responsibility of the User. Once an invoice has been issued, it cannot be reissued with changes.

6. If payment of the invoice is not received by the services within the indicated period, the order will not be guaranteed.

ARTICLE 3
PAYMENT

1. On the official PSTQBwww.pstqb.pt, the User is offered the following payment methods:

a) Multibanco reference;

b) Bank transfer;

ARTICLE 4
AVAILABILITY AND CONSUMPTION

1. The service will be made available once payment has been confirmed.

ARTICLE 5
PRICES

1. Prices must be final (Retail Price P.V.P.) and always in Euros;

2. In the event of an increase in the price of a service, the User you will be informed immediately and can choose to continue with your order (paying the difference) or cancel it.

ARTICLE 6
CANCELLATION AND RETURN

1. The cancellation or return process is handled on a case-by-case basis by PSTQB - Portuguese Software Testing Qualifications Board The request must be sent in writing to the contact e-mail address rui.cardoso@pstqb.ptwithin 5 days of placing the order, and the instructions for cancellation or refund of the amount paid will be answered and defined by PSTQBby the same means of communication.

2. Whenever possible, the return should be made by the same means of payment, but if this is not possible, the user must provide proof of payment and proof of account or card ownership in order for the return to be made by Bank Transfer.

3. A PSTQB undertakes to reimburse the User within a maximum of 5 days, if the return process has been accepted after analysis.

ARTICLE 7
PRIVACY POLICY

Your data is processed in compliance with the legislation on the protection of personal data. This data, which is subject to computer processing, will be included in the database(s) of the PSTQB and are intended for the registration and presentation of other products and services, as well as institutional information, to be made available by them.

Its provision is optional and you are guaranteed, under the terms of the law, the right to access, rectify and cancel any data that directly concerns you, in person or in writing, directly to the address on the home page of this website.