{"id":6634,"date":"2022-03-02T14:31:29","date_gmt":"2022-03-02T14:31:29","guid":{"rendered":"https:\/\/pstqb.pt\/?p=6634"},"modified":"2022-03-02T15:35:54","modified_gmt":"2022-03-02T15:35:54","slug":"falhas-no-sistema-informatico-da-british-airways-provocam-o-cancelamento-de-centenas-de-voos","status":"publish","type":"post","link":"https:\/\/pstqb.pt\/en\/falhas-no-sistema-informatico-da-british-airways-provocam-o-cancelamento-de-centenas-de-voos\/","title":{"rendered":"British Airways' Computer System Faults Cause Hundreds of Flights to be Canceled"},"content":{"rendered":"
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British Airways, the British airline, was recently hit by major technical problems, leading to the cancellation of all short-haul flights from Heathrow airport until Saturday. <\/p>\n

In a statement issued to Insider<\/em><\/a>British Airways said: \"We very much regret that, due to the ongoing technical problems we are experiencing, we have unfortunately had to cancel all short-haul flights from Heathrow today until midday.\" The statement also said that the British company \"anticipates further disruption during the day\".<\/p>\n

The airline also confirmed to Reuters<\/a> that the problem was not due to a cyber attack.<\/p>\n

Heathrow Airport also apologized for the situation via its official account on Twitter<\/em><\/a>.<\/p>\n

According to Sky News<\/a>British Airways' website and app were down for several hours last Friday, preventing customers from booking flights or making check-in<\/em> online<\/em>. Nevertheless, British Airways said that long-haul services at Heathrow and all flights at Gatwick and London City Airport should operate as planned.<\/p>\n

Customers will be able to receive a full refund and can choose to rebook their flights at a later date, according to the airline. One passenger, Ed Hall, told The Press Association<\/em> who was stuck on a plane for more than an hour after landing at Heathrow Terminal 5. According to him, this was due to the crew not being able to access any of the IT<\/em> to find out where the passengers could get off the plane.<\/p>\n

This systems disruption comes after British Airways itself canceled several flights in and out of London airports last week after Storm Eunice hit the UK.<\/p>\n

 <\/div>\n
The original article <\/span>via Insider<\/em> <\/i><\/span>can be read at:
<\/span>https:\/\/www.businessinsider.com\/british-airways-cancels-flights-technical-issues-denies-cyber-attack-2022-2<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

British Airways, the British airline, was recently hit by major technical problems, leading to the cancellation of all short-haul flights from Heathrow airport until Saturday. In a statement issued to Insider, British Airways said: \"We very much regret that, due to the ongoing technical problems we are facing, we have unfortunately had to cancel all short-haul flights from Heathrow today until midday.\" The statement also said that the British airline \"anticipates further disruptions during the day\". The airline also confirmed to Reuters that the problem was not due to a cyber attack. Heathrow Airport also apologized for the situation via its official Twitter account. According to Sky News, the British Airways website and app were down for several hours last Friday, preventing customers from booking flights or checking in online. Nevertheless, British Airways said that long-haul services at Heathrow and all flights at Gatwick and London City Airport should operate as planned. Customers will be able to receive a full refund and can choose to rebook their flights at a later date, according to the airline. One passenger, Ed Hall, told The Press Association that he was stuck on a plane for more than an hour after landing at Heathrow Terminal 5. According to him, this was because the crew couldn't access any IT systems to find out where passengers could disembark from the plane. This systems disruption comes after British Airways itself canceled several flights in and out of London airports last week after Storm Eunice hit the UK. The original article via Insider can be read at:https:\/\/www.businessinsider.com\/british-airways-cancels-flights-technical-issues-denies-cyber-attack-2022-2<\/p>","protected":false},"author":2,"featured_media":6638,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[31],"tags":[],"class_list":["post-6634","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destaque"],"yoast_head":"\nFalhas no Sistema Inform\u00e1tico da British Airways Provocam o Cancelamento de Centenas de Voos - PSTQB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pstqb.pt\/en\/falhas-no-sistema-informatico-da-british-airways-provocam-o-cancelamento-de-centenas-de-voos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Falhas no Sistema Inform\u00e1tico da British Airways Provocam o Cancelamento de Centenas de Voos - PSTQB\" \/>\n<meta property=\"og:description\" content=\"A British Airways, companhia a\u00e9rea Brit\u00e2nica, foi recentemente atingida por grandes problemas t\u00e9cnicos, levando ao cancelamento de todos os voos de curta dist\u00e2ncia do aeroporto de Heathrow at\u00e9 s\u00e1bado.  Num comunicado emitido ao Insider, a British Airways disse: “Lamentamos muito que, devido aos problemas t\u00e9cnicos cont\u00ednuos que enfrentamos, infelizmente tivemos que cancelar todos os voos de curta dist\u00e2ncia de Heathrow hoje at\u00e9 o meio-dia”. Pode-se ainda ler no comunicado que a empresa brit\u00e2nico “antecipa mais interrup\u00e7\u00f5es durante o dia”. A companhia a\u00e9rea confirmou tamb\u00e9m \u00e0 Reuters que o problema n\u00e3o se deveu a um ataque cibern\u00e9tico. O aeroporto de Heathrow tamb\u00e9m pediu desculpas pela situa\u00e7\u00e3o atrav\u00e9s da sua conta official do Twitter. De acordo com a Sky News, o site e o aplicativo da British Airways ficaram fora do ar por v\u00e1rias horas na passada sexta-feira, o que impediu os clientes de reservar voos ou fazer check-in online. Ainda assim, a British Airways referiu que os servi\u00e7os de longa dist\u00e2ncia em Heathrow e todos os voos em Gatwick e London City Airport devem operar conforme o planejado. Os clientes poder\u00e3o receber um reembolso total e poder\u00e3o optar por remarcar os seus voos numa data posterior, de acordo com a companhia a\u00e9rea. Um passageiro, Ed Hall, disse \u00e0 The Press Association que ficou preso em um avi\u00e3o por mais de uma hora ap\u00f3s o pouso no Terminal 5 de Heathrow. Segundo o pr\u00f3prio, isto deveu-se ao facto da tripula\u00e7\u00e3o n\u00e3o conseguir acessar nenhum sistema de IT para saber onde os passageiros poderiam desembarcar do avi\u00e3o. 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Um passageiro, Ed Hall, disse \u00e0 The Press Association que ficou preso em um avi\u00e3o por mais de uma hora ap\u00f3s o pouso no Terminal 5 de Heathrow. Segundo o pr\u00f3prio, isto deveu-se ao facto da tripula\u00e7\u00e3o n\u00e3o conseguir acessar nenhum sistema de IT para saber onde os passageiros poderiam desembarcar do avi\u00e3o. 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